In addition to the discounts for online shopping that are listed on CouponDip, we also give you the option of earning additional cashback on your online purchases. Stores and offers that have additional cashback can be identified by looking for labels in Green, like '+ Upto 5% CD Cashback' or '+ Flat Rs. 100 CD Rewards' etc.
- To earn cashback, please ensure that you get redirected to the store only via the CouponDip link and make your purchase.
- Once your purchase is completed, we usually track it within 48 hours and your cashback is added to your pending balance.
- Stores wait for the return and exchange period to be over before giving us the final confirmation of the sale. This process can usually take 4-8 weeks depending on the store.
- Once we receive a final confirmation of the sale from the merchant your pending cashback is made available for you to use.
- Cashback earned from CouponDip is your money and can be used to recharge online wallet, phone or DTH accounts, or even transferred to your bank account.
Note: The amount added to your pending balance is indicative and may change upon final confirmation from the store. Cashback earned from some merchants cannot be withdrawn to a bank account.
Stores like Flipkart, Snapdeal allow cashback earned from them to be used only for transfers to an online wallet like PayTM; or making a mobile phone or DTH recharge. To make this distinction easier to understand, the cashback earned from these merchants is referred to as CD Rewards.
The process for earning CD Rewards is the same as CD Cashback, and the only distinction being that CD Rewards cannot be withdrawn to a bank account. It is due to this, that the available balance on a bank transfer page may be less than your actual available balance.
Any stores carrying Rewards instead of Cashback will explicitly mention them on the respective store pages. The majority of stores do not carry rewards.
CD Voucher rewards are special cashback that you get from specific stores. These stores allow us to give cashback only with certain constraints. For example, Amazon allows us to give Cashback only redeemable as Amazon Pay Balance. It means, you can earn Cashback on your Amazon shopping but you cannot transfer that cashback to your Bank or Wallet. You can only use the Gift Cards option for withdrawing Amazon Cashback.
Any stores carrying Voucher Rewards instead of Cashback will explicitly mention them on the respective store pages. As of now, only Amazon has this constraint.
In some cases, the offers given to us by the store are only valid for a limited duration or until promotion lasts. When the offer reaches its expiration date, we automatically remove it from our Website and Apps.
This is done to ensure that you have a great all-around experience and do not attempt to use offers that no longer work.
To get a better idea of the exact cashback rates applicable to your purchase, You can go on any specific merchant page on CouponDip, and then click on 'View More' under 'Cashback Rates' or 'Reward Rates'.
This will show you the exact cashback rates offered by that merchant on your purchase, on the basis of the below parameters:
- Whether you are a new user or an existing user on the merchant site
- The cashback rate applicable to the specific category of product you have purchased
- The merchant platform (Desktop / Mobile web / Android / iOS) which you are using to make the purchase.
The pending cashback tracked amounts are indicative and can change upon final confirmation from the store.
This is because when a transaction is tracked, most stores do not provide us all the information required to accurately track cashback. Example: Jabong's cashback depends on whether you are a new user or an existing user at Jabong. Other factors like the platform used (Desktop / App / Mobile web etc.), and the specific product category for the item you have purchased also affect the cashback rate. However, during tracking, the merchants do not give us this information; which is why we cannot always accurately estimate your cashback amount.
In case your cashback transaction was confirmed for an incorrect amount, please file a Missing Cashback Claim for Incorrect Amount.
Unfortunately, the cashback process is such that we have to wait for the store to confirm to us that the purchase was not returned or exchanged. Merchants also use this time to validate that the sale has met conditions for earning cashback. To learn more about these conditions please ensure to read the 'Useful Tips' section for cashback stores.
We constantly work with stores to reduce this waiting period. However, just to be on the safe side we inform you that it may usually take 4-8 weeks for a transaction to be confirmed.
We understand that the waiting period for transactions like food and recharges is excruciatingly long despite the return and cancel period being very short or none.
However, stores like Dominos do not give us confirmation of transactions immediately. Their processes are such that we get a confirmation for such sales at the end of the following month, which is why there is a delay in confirming even instantaneous transactions.
We apologize for this and assure you that we are working closely with such merchants to reduce the wait times.
Yes, there are stores and offers on which there is no cashback applicable. These will not carry the additional CD Cashback label.
If your cashback is canceled by the retailer, your cashback amount for that transaction will be removed from your pending balance. The status of the transaction will be set to cancel on your cashback activity page.
The store holds sole discretion in determining the validity of a transaction. Unfortunately, once a retailer has made a decision, it is final.
Pending Balance contains amounts that you have earned but can't yet redeem. Your pending balance contains amounts from purchases made at cashback stores and/or any bonus amount that you might have earned from CouponDip.
Available Balance is the amount that you can withdraw immediately (minimum withdrawal limits apply). Pending balance earned from purchases made at cashback stores usually requires 4-8 weeks wait period before which it becomes available. This is because most stores wait until their return and exchange period is over before confirming a purchase. If a merchant deems a purchase as canceled or exchanged, the pending balance does not become available and is removed from your account. Pending balance earned from a promotional activity like referrals and joining schemes; has its own conditions that must be fulfilled for it to become available.
It can take up to 48 hours for CD Cashback to get tracked. In case your transaction was not tracked even after 48 hours.
Unfortunately, the cashback process is such that we have to wait for the store to confirm to us that the purchase was not returned or exchanged. Merchants also use this time to validate that the sale met conditions for earning cashback. Usually, this process takes 8-10 weeks. To learn more about these conditions, please ensure to read the 'Useful Tips' section for cashback stores.
Pending cashback tracked amounts are indicative and can change upon final confirmation from store.
These are a few things that you can be mindful of to ensure that your cashback tracks properly:
- Be logged into your CouponDip account.
- Ensure that you are shopping at a store that offers CD Cashback.
- When you click an offer or store, CouponDip will open a window linking you to that store. Please ensure that you transact in the opened window.
- Please ensure that your shopping cart is empty in the shopping window. If it is not empty please clear the contents of your cart and visit the store via CouponDip again.
- Do not use any price comparison or discount widgets while shopping.
- For merchant-specific conditions please view the 'Useful Tips' section on the merchant page.
We recommend that you wait for at least 48 hours after the transaction is made. In cases where a transaction was not tracked automatically even after 48 hours, we recommend that you fill a missing cashback form. Information required by us in the missing cashback form is critical for the store to review the transaction.
Unfortunately, we do not have an option for bulk upload of missing transactions. Hence, each claim needs to be individually filed.
When a missing cashback claim is filed, we follow up with the merchant regarding the status of the sale. We are unable to do so in cases where we do not have a proof of purchase. Therefore we do not accept missing cashback claims in case there is no proof of purchase.
To ensure cashback on your shopping transaction, we suggest you completely disable ad blocking software during your shopping sessions.
Cashback earned from CouponDip is your money and can be used to recharge online wallet, phone or DTH accounts or even transferred to your bank account. Minimum withdrawal limits apply.
The money in your account never expires. It’s your money and you can use it anytime.
Note: Cashback earned from some merchants (CD Rewards) cannot be withdrawn to a bank account.
To withdraw your balance, log in to your CouponDip account and visit the Transfer section of your profile.
- Select the method of withdrawal, bank, e-wallet or recharge.
- Select the account where you wish to transfer your Available Balance.
- Enter the amount and hit Submit.
Bank transfers take between 5-7 business days to reflect in your account. eWallet and Recharge transactions are almost instantaneous but can take upto 48 hours to reflect in your account. Note: Cashback earned from some merchants (CD Rewards) cannot be withdrawn to a bank account and is listed separately as rewards. Minimum withdrawal limits apply.
Also, there is absolutely no cost or fees applicable to withdrawing your balance.
The minimum withdrawal amount is set to Rs. 250 for all payment options.
You can withdraw your balance to your Bank Account, Amazon Pay Balance, PayTM wallet, Freecharge wallet and recharge your mobile phones and DTH.
At the moment, Amazon, Flipkart and Snapdeal do not allow withdrawal of cashback to a bank account. To make such merchants easier to identify, cashback earned from them is labelled as CD Rewards or CD Voucher Rewards.
Sorry, we do not allow the transfer of balance from one CouponDip account to another.
We're sorry that you are facing a problem with your withdrawal. Please reach out to our Customer Care team at contact@coupondip.com for assistance in resolving this issue.
We're sorry that you are facing a problem with your withdrawal. Please reach out to our Customer Care team at contact@coupondip.com for assistance in resolving this issue.
You can earn a bonus amount for each friend that signs up using your referral code and fulfills the requirements related to the referral. There are no caps on the number of friends that you can refer to, so you can potentially earn an unlimited amount of money for referring friends to CouponDip.
To view the details for your referral scheme please login to your CouponDip account and visit the 'Refer and Earn' section under your profile
If you have a Code from an ad or a promotional activity, you can apply that here to avail the benefits of the scheme. You can also use this field to enter a referral code from a friend so that both of you can avail the benefits of the running referral scheme!
Note: You may only use one code during signup.
When you sign up with CouponDip using a promotional code, a bonus amount is added to your Pending Balance.
The bonus amount has conditions that must be fulfilled for it to become available.
Referral bonus is added to your pending balance every time someone signs up with CouponDip using your referral code. Your friend will need to complete the requirements for your respective bonuses to be made available. To view, the details for your referral scheme please login to your CouponDip account and visit the 'Refer and Earn' section of your profile,
If you have signed up on CouponDip using Facebook, then every time you wish to log in to your CouponDip account, you will also have to be logged in to your Facebook account. Alternately you can login using Google (email id on google and Facebook account needs to be the same), but not with your email id and password.
If you signed up using Google, you can login with Facebook but not with your email id and password. (only if Facebook and Google accounts have been created with the same email id)
If you sign up using your email id and password, you can login using both Facebook and Google. (only if Facebook and Google accounts are created with the same email id)
We’re sorry, but currently, we do not have a feature to change the email id on your CouponDip account. If you have signed up using an incorrect email address, you can sign up again using your correct email address.
To manage your email subscriptions please login to your CouponDip account
We’re sorry, but currently, we do not provide an option to deactivate your CouponDip account.
No, when it comes to saving on your online purchases with CouponDip, one account is more than enough!
Note: Creation of multiple accounts is considered inappropriate activity and may be grounds for cancellation of your cashback/bonuses.
You can submit your query by following these steps:
- Visit our Contact Page
- Select 'Miscellaneous' under 'Issue Category'
- Select 'My query is not listed. What do I do?' under 'Problem Type'
- Describe your problem in the 'Problem Description' box
Our Customer Care team will be happy to assist in resolving this issue.
Please send us an email at contact@coupondip.com
